FAQs
Answers to your Questions
SHOPPING INFORMATION
What Shipping Methods Are Available?
United States Postal Service
Do You Ship Internationally?
Yes
How Long Will It Take To Get My Package?
This will determine the distance between California and your place of residence or business.
What Shipping Methods Are Available?
More information on this to come.
PAYMENT INFORMATION
What Payment Methods Are Accepted?
Paypal. Most major credit cards which is then processed via Palpal’s secure payment portal.
Is Buying On-Line Safe?
Yes. If you have any questions regarding your purchase, please feel free to contact us at [email protected]
ORDERS AND RETURNS
How do I place an Order?
Orders can be placed by going to shop. Within shop you will find the wide variety of offerings at kristinebalog.com.
How Can I Cancel Or Change My Order?
If can order has not yet been placed, you may change your order in your shopping cart at any time. Once an order has been placed and you need to make a change, please reach out to [email protected] immediately. We will do our best to process the correct order for you.
Do I need an account to place an order?
Orders placed on kristinebalog.com do require you to create an account on our secure website.
How Do I Track My Order?
Orders can be tracked by going to shop –> order tracking. You will need to log in with your account information used when you first set up your account with kristinebalog.com. Details of your order can be found within this site.
Who should I to contact if I have any queries?
Please direct all of your queries to [email protected]
How Can I Return a Product?
Returns are accepted. Please note that returns purchased on kristinebalog.com over 60 days are not accepted. Please reach out to [email protected] with your order number for help with a return.